This course is ideal for anyone in a supervisory role or aspiring to one, who wants to develop practical skills to address and overcome the challenges of leadership in the workplace, including:

• Individuals recently promoted to supervisory roles who are looking for strategies to handle common challenges and effectively lead their teams.
• Team members or professionals aiming for a supervisory position who want to prepare themselves for the responsibilities and challenges of a leadership role.
• Individuals in team leader positions who are looking to enhance their leadership skills and manage their teams more effectively.
• Current supervisors or managers who have limited authority and seek to navigate challenges and improve their leadership capabilities.
• Employees identified as potential future leaders who want to build foundational skills in supervision and leadership.

By the end of this workshop, participants will be able to:

• Adjust to the supervisor’s role with confidence.
• Develop their skills in listening, asking questions, resolving conflicts, and giving feedback to employees.
• Identify key attitudes that they can develop to enhance their supervisory skills.
• Use time management and planning techniques to maximize their success.Develop a technique for giving instructions that are clear and understood.
• Understand the importance of developing good relationships with employees and peers, so they are seen as fair and consistent.

Duration      15 hours

Format         In person, synchronous

NON-CREDIT COURSE REFUND POLICY

Withdrawal 7 days prior to course start time: Full Refund
Withdrawal after 7 days: No Refund

Please refer to the Tuition Refund policy.

This policy applies to all students taking credit courses at Yukon University and all noncredit students taking courses through the Continuing Studies division with Yukon University.