Withdrawals and refunds

Please refer to the University’s Important Dates for specific deadlines.


Students may officially withdraw from a course or program without academic penalty up until two-thirds of the course contact hours have been completed. Specific withdrawal dates vary, and students should become familiar with the withdrawal dates of their course and/or program.

To officially withdraw, a student must either:

  • Send an email from their YukonU email account and must include student’s full name, student ID number, subject, and course number; or
  • In person, at the front desk at the Office of the Registrar.

Failure to comply with the proper withdrawal procedures may result in a grade being assigned based on the work completed to the date of withdrawal or a failing grade (F) and ineligibility for any refund of tuition fees. Withdrawals will not be accepted without a student’s signature.

Students who register and cease to attend, or never attend, without formally withdrawing will not be eligible for any refund or fees nor will they be exempt from paying assessed fees that are unpaid.

It is the student’s responsibility to understand and comply with their specific funder’s requirement of course load/credits to maintain their funding.

Late withdrawals

Late withdrawals will be considered by the Office of the Registrar in specific, extenuating circumstances supported by documentation. All requests must be complete to be reviewed. Documents required are:

  • Supporting documentation (health care provider, obituary, etc.)
  • Personal statement with the timeline of events
  • Late Withdrawal Request form
  • List of courses to be withdrawn from

All documents must be received by the Office of the Registrar no later than two months after the end of the term that the late withdrawal is being requested.

Please refer to the Academic Regulations and Procedures for more information.


If you are entitled to a refund, please submit a Refund Request form to the Cashier’s Office.

Credit courses and full-time programs

  • Withdrawal prior to course start date - full refund
  • Withdrawal prior to the last day to add or change courses - full refund

Non-credit courses and programs

  • Withdrawal 7 days prior to course start date - full refund
  • Withdrawal within 7 days prior to course start date - no refund

Please refer to the Tuition Refund policy.

Please note the following:

  • Refunds are not immediate. Refund cheques are mailed on a two-week cycle. Requests will be processed following official withdrawal; refunds are issued directly to the student unless a student is funded. In that case, the funder will be refunded
  • Any debts owed to the University will be deducted from the amount to be refunded
  • Exceptions to this policy may be made for late withdrawals, by application to the Office of the Registrar (Academic Regulations 2.19)
  • If the University cancels a course or program, fees will be refunded in full
  • Students MUST follow the proper withdrawal procedure to be eligible for a refund
  • The date of official withdrawal is the date used for refund calculation, not the date on which the student discontinues classes
  • The application fee and program deposits are non-refundable
  • Students dismissed from the University may forfeit their fees


Academic misconduct, academic deficiency or for unsatisfactory attendance may result in dismissal from a course. A final grade will be assigned based on the work completed to the date of dismissal. Dismissals are subject to appeal and students must be informed, in writing, of their right to appeal such a decision at the time of dismissal.

If you have any questions regarding withdrawals and refunds, please email registrations@yukonu.ca.