In this two-day course, you will tackle several key aspects of effective communication in the workplace and in your everyday life. You will learn to recognize and address common communication issues, develop essential questioning skills and understand the subtle language of non-verbal cues—enabling you to convey and interpret messages more accurately. Further, you'll develop the art of active and empathetic listening, a valuable skill in building strong connections and mutual understanding. The course will provide you with the tools to approach challenging situations more effectively, promoting respectful and open communication in both personal and professional realms.

Upon successful completion of this course, you will understand how to:
- Identify common communication problems that may be holding you back​
- Develop skills to ask questions that give you information you need​
- Learn what your non-verbal messages are telling others​
- Develop skills to listen actively and empathetically to others​
- Enhance your ability to handle difficult situations​
- Deal with situations assertively

Registration deadline February 6, 2024

NON-CREDIT COURSE REFUND POLICY
Withdrawal 7 days prior to course start time.......Full Refund
Withdrawal after above............................................No Refund